Banco help

A clear place to start.

Banco is in beta. These notes cover the product available today, not features that are still being built.

Start a conversation

Choose an available model, write a message, and attach a supported file when you want Banco to use its contents as context.

Manage your account

Use the profile, security, API key, and organization pages to manage the features currently available in this beta.

Troubleshoot access

If login or email verification fails, retry from the sign-in screen. Service readiness is checked continuously before AI requests are accepted.

Contact support

For account deletion, privacy requests, billing questions, or a problem that blocks access, email hello@hellobanco.site. Include the email address associated with your account, but never send passwords, API keys, or provider credentials.